An order acknowledgement is a document sent by the seller to the buyer, confirming that an order has been received. The order acknowledgement typically includes the details of the order, such as the item(s) purchased, the quantity, the price, the payment method, and the delivery date. It also serves as a legal document that binds the seller to fulfill the order as specified.

How do Order Acknowledgements work?
Order acknowledgements work by allowing the seller to confirm that an order has been received by sending a document to the buyer. This document typically includes the details of the order, such as the item(s) purchased, the quantity, the price, the payment method, and the delivery date. It also serves as a legal document that binds the seller to fulfill the order as specified. Order acknowledgements can be sent electronically or via mail, depending on the seller’s preferences.

Order acknowledgements are typically delivered electronically to the platform via cXML.