Flagship
Kyle AI assistant
Ask about orders, invoices, customers, and stats in plain language, or search products by description.
AI & Intelligence
AI daily briefings
A morning executive summary of the last 24 hours versus a 7-day trend, written and delivered automatically.
AI & Intelligence
Flagship
AI invoice intelligence
Parse, match, and validate invoices; flag discrepancies and push clean transactions to accounting.
AI & Intelligence
AI catalog enrichment
Normalize descriptions, classify products, and fill gaps across millions of items in bulk.
AI & Intelligence
AI market intelligence
Frame fiscal cycles and channel opportunity into a weekly action plan across GSA, Federal, SLED, and commercial.
AI & Intelligence
AI-drafted support replies
Tickets arrive with a suggested reply drafted from your knowledge base for one-click resolution.
AI & Intelligence
Semantic help & search
Embeddings-based help finds the right article even when the words do not match, contextual to your page.
AI & Intelligence
Self-healing operations
An AI error pipeline captures, diagnoses, and repairs issues around the clock.
AI & Intelligence
AI-guided onboarding
Narrated, role-aware tours with AI voice and a personalized checklist for every role.
AI & Intelligence
Flagship
Block purchases by UNSPSC code
Stop buyers from ordering anything in a category, enforced at search and checkout across catalogs and punchouts.
Spend Control & Policy
Block purchases by keyword
Ban items by word match when no clean category code fits. Paste a whole list at once.
Spend Control & Policy
Restriction & approval rules
Govern who can buy what, at what threshold, and what needs approval. Filter by book and toggle in a click.
Spend Control & Policy
One-click rule cache rebuild
Push policy changes live to every buyer instantly.
Spend Control & Policy
Flagship
The Procurement Hub
A single, branded buying experience connecting your customers, your catalog, and your suppliers.
Procurement & Commerce
Flagship
cXML punchout & double punchout
Native punchout to and from any major eProcurement system, with double-punchout pass-through to upstream suppliers.
Procurement & Commerce
Custom quoting & eQuotes
Turn quote requests into orders with a guided workflow built for complex, negotiated B2B pricing.
Procurement & Commerce
Blanket PO management
Release against blanket purchase orders with running balances, limits, and automated draw-downs.
Procurement & Commerce
Flagship
Hosted & supplier catalogs
Run supplier-fed catalogs (VWR, Fisher) and your own custom/BPA catalogs side by side.
Catalog Management
Create a catalog
Spin up a new hosted or supplier catalog in seconds, with per-catalog markup and visibility.
Catalog Management
Bulk product management
Search millions of items by any attribute, then copy, move, edit, or retire them in bulk.
Catalog Management
Supplier directory & connections
Manage suppliers, terms, notes, and the account connections that drive catalogs and punchout.
Suppliers
Flagship
Upstream order routing
Route each customer's orders upstream the right way (EDI or non-EDI) and spot stalled accounts.
Suppliers
Supplier Connect & ship-to mapping
Map ship-to addresses and cross-reference accounts so orders reach the right upstream destination.
Suppliers
Flagship
NEXUS Supplier Command Center
A dedicated portal where your suppliers see every order, track fulfillment, and act on it — across all of your reseller tenants.
Supplier Command Center
Flagship
Cross-tenant order visibility
Suppliers see every order containing their items across all NEXUS tenants in one place, with no separate logins to juggle.
Supplier Command Center
Acknowledgements, ASNs & invoices
Suppliers acknowledge orders, post advance ship notices, and submit invoices from the portal — written straight back to the order system.
Supplier Command Center
Bulk acknowledge & PO export
Clear a backlog in one click: select orders to acknowledge in bulk, or export all of their POs as a single file.
Supplier Command Center
PO retrieval in any format
Non-integrated suppliers download purchase orders as CSV, text, JSON, or cXML — no EDI connection required.
Supplier Command Center
Supplier scorecards
Acknowledgement speed plus ship-notice and invoice rates, scored per supplier so fulfillment performance is always visible.
Supplier Command Center
Flagship
Live ecosystem analytics
A real-time dashboard of buy-price, order volume, top movers, and month-over-month trends across the reseller network.
Supplier Command Center
Top products & demand trends
A supplier's best-selling parts with 6-month trend sparklines, and which resellers are buying them.
Supplier Command Center
Reseller insights
See which resellers actively sell a supplier's products and where demand is growing across the network.
Supplier Command Center
Portal activity & sync status
Every acknowledgement, ASN, and invoice in one audit trail with live synced, staged, or failed status.
Supplier Command Center
Weekly supplier digest
An automated weekly email nudges each supplier with pending acknowledgements and their latest scorecard.
Supplier Command Center
Scoped supplier access
Per-rep reseller visibility and access controls keep every supplier user to exactly what they should see.
Supplier Command Center
Guided tours & command palette
Role-aware guided tours and a Ctrl-K command palette get supplier reps productive in minutes.
Supplier Command Center
Flagship
Supplier onboarding & qualification
A guided, agent-assisted path from invite to approved, with a requirement checklist, document intake, and enforced qualification gates.
Supplier Intelligence
Flagship
Explainable Trust Score
One 0-100 supplier score across qualification, performance, risk, responsiveness, and diversity — with the reasoning shown for every component.
Supplier Intelligence
Flagship
Trust Passport network
Reuse a supplier's verified attributes across tenants with their consent — every cross-tenant read logged — so onboarding drops from weeks to minutes.
Supplier Intelligence
AI document extraction & validation
Sam reads W-9s, insurance, banking, and diversity documents, pre-validates the fields, and masks sensitive values from the model.
Supplier Intelligence
Supplier performance vs SLAs
On-time delivery, PO acknowledgement, ASN rate, and invoice accuracy computed from live transactions against configurable SLA targets.
Supplier Intelligence
Performance board (RAG)
Every supplier scored Green / Amber / Red by SLA at a glance, with drill-down into per-metric trends and open corrective actions.
Supplier Intelligence
CAPA corrective-action loop
An SLA breach auto-opens a draft corrective action; Baker drafts the root cause and action plan; a human sends it — every step audited.
Supplier Intelligence
Quarterly business reviews
Auto-generated QBR packs — performance, Trust Score, and open actions in a narrative your team can take straight into the meeting.
Supplier Intelligence
Supplier risk signals
Branson watches for expiring insurance and diversity certs, delivery decline, and spend concentration, and grades each signal Info to Critical.
Supplier Intelligence
Risk-based suspension
On a critical signal the agent proposes a suspension; it never executes on its own — a person approves it in the governed approvals inbox.
Supplier Intelligence
Flagship
Supplier 360 profile
One living page per supplier: Trust Score with reasoning, onboarding, performance, risk, spend, documents, passport, and contacts.
Supplier Intelligence
Automated intelligence jobs
Performance, risk, and passport refresh run nightly across every tenant — scheduled and managed from a built-in jobs console.
Supplier Intelligence
Flagship
Order management command center
Open orders, quotes, and eQuotes in one view with inline editing, bulk actions, and live status.
Orders, Invoices & EDI
Universal order & invoice search
Find any order, quote, or invoice by 25+ criteria, including outstanding versus closed AR.
Orders, Invoices & EDI
Order acknowledgements & ASNs
Automated order ack and advance ship notice exchange keeps every trading partner in sync in real time.
Orders, Invoices & EDI
Add-on
EDI document funnel
Watch EDI documents move through every processing stage so nothing stalls.
Orders, Invoices & EDI
Add-on
Supplier efficiency scoring
Rate how fast and accurately suppliers handle EDI documents.
Orders, Invoices & EDI
Shipment tracking
Live tracking and delivery status flow back into the platform so customers and ops always know where an order stands.
Orders, Invoices & EDI
Flagship
ERP Connect
Bi-directional integration with SAP, Oracle, NetSuite, Dynamics and more — every transaction synced and correctly coded.
Finance & Payments
Accounting Connect
QuickBooks and accounting-system integration pushes matched invoices and bills straight into your financials.
Finance & Payments
Credit card & payment services
PCI-compliant card processing (SAQ-A flow) with secure vaulting, charge-on-ship, and P-Card support.
Finance & Payments
Automated tax services
Real-time, jurisdiction-accurate sales tax calculation and reporting integrated into checkout and invoicing.
Finance & Payments
Flagship
ROI dashboard
A continuously calculated return-on-investment view proves the platform's value in dollars, with an AI-written analysis.
Finance & Payments
Account administration
Create and manage buyer accounts with full contact, status, and location detail.
Accounts & Users
Granular login permissions
Control who can sign in, who can purchase, and who is an admin, per user.
Accounts & Users
Powerful user search
Find any login by a dozen fields and fix access fast.
Accounts & Users
Ship-to mapping & bulk upload
Map and approve delivery addresses individually or import thousands at once.
Accounts & Users
OCC admin users & invites
Manage back-office access, privileges, password strength, and expirations.
Accounts & Users
Personalized workspace
Pin pages, set theme and font size — every admin makes the console their own.
Accounts & Users
Flagship
Multi-tenant client management
Run unlimited client tenants — each an isolated, independently branded environment — from one console.
Multi-Tenant Admin
Super user & role management
Role-aware access for administrator, accounting, support, and sales — each sees exactly what it should.
Multi-Tenant Admin
Flagship
Real-time site analytics
Live visitors, revenue, cart abandonment, traffic sources, and an AI insight — updated in real time.
Analytics — NEXUS Pulse
Customer intelligence
Per-account engagement, churn risk, and buy-propensity scoring to act before customers leave.
Analytics — NEXUS Pulse
Scheduled insight digests
Email recurring analytics digests to stakeholders automatically.
Analytics — NEXUS Pulse
Flagship
FTP departures board
A live, airport-style board of every outbound file transfer — in-flight, upcoming, and recent.
Automation — FTP
Outbound FTP sites
Manage SFTP/FTPS destinations per tenant with encryption-first protocols.
Automation — FTP
Automated transfer schedules
Set any cadence and let feeds run themselves — down to every 5 minutes.
Automation — FTP
Transfer history & audit
Full audit of past transfers to confirm delivery and diagnose issues.
Automation — FTP
Reports & report builder
Sales, invoice, backorder, audit, traffic, and custom saved reports.
Reporting & Exports
One-click CSV export
Filter any list and export exactly the rows you need.
Reporting & Exports
Flagship
NEXUS API credentials
Issue scoped, least-privilege API keys per environment in seconds.
Integrations & API
Interactive API playground
Build, send, and copy-as-cURL real API calls without leaving the console.
Integrations & API
Usage & error monitoring
See call volume, top endpoints, and errors by credential at a glance.
Integrations & API
Event webhooks
Get real-time pushes for order, invoice, and payment events.
Integrations & API
Data transmission services
Reliable scheduled data exchange with monitoring, history, and alerts for every inbound and outbound feed.
Integrations & API
Flagship
Competitor migration bridge
Search in your Coupa, Ariba, or Jaggaer vocabulary and jump straight to the NEXUS equivalent.
Migration Bridge
Mapping editor
Curate and publish the function crosswalk customers see.
Migration Bridge
Support ticket queue & SLA
Triage, assign, and SLA-track every support request in one desk.
Support & Ticketing
Create tickets anywhere
Log a request from any screen in the platform.
Support & Ticketing
Support metrics, macros & KB
Volumes, SLA attainment, and trends, plus macros and an integrated knowledge base.
Support & Ticketing
Knowledge base & contextual help
A single help corpus powers in-app guidance, a public knowledge base, and Kyle's answers — always in sync.
Support & Ticketing
In-app notifications
Broadcast targeted, expiring announcements to users and client dashboards.
Communications
Email Blaster campaigns
Send branded, tracked, templated bulk customer emails from the platform.
Communications
Welcome packages
Maintain branded welcome emails and send them in bulk to new buyers.
Communications
Feature requests & voting
Capture ideas, let users vote, and track them to release.
Communications
Change log
A complete, searchable history of platform changes.
Communications
Guided demos
Interactive training modules for every function across operations and CRM workflows.
Training & Certification
Certifications
Earn and prove platform mastery, including OCC Administrator — certify your tenants as master users.
Training & Certification
In-app guided tours
Replayable, step-by-step walkthroughs built into every page.
Training & Certification
Flagship
Enterprise security & audit
Encrypted connections, full change-logging, and audit trails across every transaction and administrative action.
Security & Platform
Multi-tenant isolation
Each client runs in an isolated environment from a single, centrally managed platform.
Security & Platform
Site settings
Company identity, default terms, markup, branding, and notification routing in one place.
Configuration
Pricing books
Maintain GSA, Federal, and contract pricing books platform-wide.
Configuration
Sales rep directory
Assign reps to accounts and segment reporting.
Configuration
Country-of-origin & TAA
Flag products for TAA compliance on federal contracts.
Configuration
Add-on
Contract management
Add and maintain contracts and BPAs that govern pricing.
Configuration
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